Private & white label
The same line, arriving as yours.
Private label is the same catalogue and the same presentations, supplied under your brand. Your customer orders from you, hears from you, and receives goods that carry your name. We sit behind it.
What changes
Your brand on the order
An account marked white label stamps your brand onto every order it places, and that travels with it to fulfilment. It is recorded on the order itself, so an order that shipped as yours keeps saying so even if the arrangement changes later.
Your customer hears from you
We send nothing to your customers. No confirmations, no follow-ups, nothing with our name on it — the system refuses to, and there is a check in the build that fails if anybody ever changes that.
Your storefront, our stock
Post orders from your own site with a key we issue. Your order reference comes back on ours, so the two reconcile without anybody typing anything twice.
Your clients, your rates
If you supply practices of your own, they can have their own logins on rates you set, ordering directly while the account stays yours.
What does not change
The line is the line. Same compounds, same presentations, same COA per batch, same research-use terms. Private label changes whose name is on the box and who the customer talks to — it is not a different product, and we will not tell you it is.
What we need to understand first
This is the part that decides whether an arrangement works. It helps to know:
- What you are building — a line of your own, an addition to one, or supply for clients you already have.
- Which compounds and presentations that needs, and which of them matter most.
- Who your customer is, and whether they order from you directly or through your practices.
- How you want orders to reach us: through the portal, or posted from your own system.
- What has to be true about the goods on arrival for it to be your brand and not ours.
We would rather understand that properly than quote against a guess. Tell us what you are trying to do and we will tell you plainly what we can supply and what we cannot.
Buying under our name instead
If the brand is not the point and you simply want the line at your volume, wholesale is the shorter route. Both run on the same account and the same portal, so starting on one does not close the other.
Start the conversation
Tell us what you are building and who it is for. We will come back on what we can label, how it ships and what it costs at your volume.